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Important Announcements



QuickMAR has released a new version of QuickMAR, Version We are asking that all customers upgrade to this new version. Please see the link to the release notes below. This version has some great new features as well as the most up-to-date functionality to ensure you have the best experience using QuickMAR. Please take a minute to upgrade as we will be releasing this as a mandatory version in July 2023 with the goal of all customers upgrading to this version by October 2023.


Facility Smart Zone Training | We are excited to launch our new Self-Guided Training for QuickMAR on the Smart Zone platform. This platform allows all facility users to access new and enhanced QuickMAR Training.

If you are not a current PointClickCare customer- using the PointClickCare EHR and CORE application you can request Smart Zone access by filling out this form QuickMAR Facility Smart Zone Request Form

The training that is currently available on the QuickMAR website will be sunset in the coming weeks.


Pharmacy Smart Zone Training has been available for over a year. As a reminder to all pharmacy partners, if you would like to access Pharmacy Training please complete this form: Pharmacy Smart Zone Request Form


To reach out our Support Team, please email
  • All current customers that need technical assistance.
To reach out Sales team, please email
  • All New facility requests or transfer requests.

Valued Pharmacy Partners

Valued Pharmacy Partners

QuickMAR is dramatically reducing medication errors, paperwork inefficiencies and administrative duties for our mutual customers, while dynamically linking those customers to you at the pharmacy. Our portfolio of customers includes pharmacies, senior living communities, rehab hospitals, group homes, correctional facilities and behavioral health providers across the United States and Canada.
  • 91% of all U.S. Assisted Living facilities are facing a staffing shortage.
  • 52% of Assisted Living providers say their workforce situation has gotten
    worse since the start of 2022.
This is a similar statistic in the levels of care that extend to your customer base including Memory Care, IDD, Behavioral Health and Group Home settings. They are turning to the pharmacy and important care collaboration providers like us to help solve these challenges.
Together we can provide the following:
  • Easily document medication administration with a few clicks
  • Singular, streamlined workflow to document treatments, vital signs and other care
  • Eliminate missed or undocumented meds and missed PRN follow-ups
  • Improve safety and accuracy with bar code scanning
  • Pass meds without interruption, even if the internet is down
  • Receive reminder alerts before meds are late
  • Send customized notifications to key personnel via email or text

To learn how QuickMAR can help, click here.

Grow with QuickMAR & PointClickCare

  • Assistance with Training and Onboarding New Customers
  • Delayed or Discounted Subscriptions
  • Referral Partner Agreement for New Business
  • New Contract with Tiered Pricing Levels

Contact your Pharmacy Account Executive today to learn more, click here.

QuickMAR Upgrade

To All PointClickCare QuickMAR
Pharmacy Partners

QuickMAR has released a new MANDATORY version of QuickMAR RX. We are asking that all pharmacies upgrade to this new version. We will stop supporting all other QuickMAR RX versions as of June 2023.

QuickMAR RX Version Release Notes

If you need assistance with upgrading your Pharmacy, please refer to the link below:
Upgrading QuickMAR RX

If you need further assistance, please reach out to our technical support team at

Professional Services QuickMAR Packages

To All PointClickCare QuickMAR
Pharmacy Partners

Professional Services QuickMAR Packages
PointClickCare- QuickMAR has a team of experienced Specialists to support all communities as they onboard with QuickMAR. Utilizing the QuickMAR Professional Services Team to provide oversight, training, and workflow guidance to the Community allows a positive experience as they introduce changes to their mediation management process and allows our valued pharmacy partners to focus on being their pharmacy and not having to expend valuable resources to implement software. QuickMAR is a robust platform that the community can use to their benefit with additional features and solutions beyond just passing medications. Our team strives to provide workflow efficiencies that will educate them on the full scope of utilizing QuickMAR.

The changes below will be effective March 1, 2023.

There will no longer be a Pharmacy led option to start a new facility on QuickMAR.

Our Pharmacy Sales Team can provide quotes directly to the community customer for the Professional Services fees or if you, as the Pharmacy Partner, want to pay those fees you can receive those quotes directly. As the pharmacy you will be involved in the implementation, invited to any meetings you would like to attend, and have a direct point person on the QuickMAR team to address any questions or challenges you may have.

If the Community has a vendor that they use for training, then our team will coordinate with that vendor and a Basic package must be purchased.

All Pharmacy requests to add a new community must be either BASIC or ENHANCED.

New Community QuickMAR Basic: $1100

  • Creation and configuration the facility
  • Discovery Call and establishment of Go live date and project milestones
  • Review of Project Plan and Readiness Checklist
  • Facility uses self-guided online training portal with training support from the pharmacy partner and guidance from the Project Manager.
  • Conduct regular cadence check in’s (calls, emails)
  • Provide support and guidance with the order review process with the pharmacy and facility staff.
  • Post Go Live monitoring for 2 weeks after Go Live to ensure successful launch and use of QuickMAR

New Community QuickMAR Enhanced = $1925

  • Creation and configuration the facility
  • Discovery call and establishment of Go live date and project milestones.
  • Review of Project Plan and Readiness Checklist.
  • Conduct live webinars to train the project team- webinars will be live instructor led over Zoom. These will be tailored to the needs of the community and will train Administrators, Nurses, Wellness Directors, and Med Tech staff.
  • Conduct regular cadence check in’s (calls and emails)
  • Provide support and guidance with the order review process with the pharmacy and facility staff.
  • Post Go Live monitoring for 2 weeks after Go Live to ensure successful launch and use of QuickMAR.

Other Professional Service Offerings

New Pharmacy Start up Partner Application (QuickMAR) =$3025

  • Interface Install
  • Pharmacy Training via SmartZone and webinar
  • Interface Validation
  • Facility Enhanced Implementation or Transfer
  • Post Live Q & A

Pharmacy Conversion QuickMAR= $1650

  • New Interface Install
  • Order Reconciliation Training with Pharmacy
  • Oversight of the Order Reconciliation process
  • Execution of Transfers for all facilities

Pharmacy Transfer = $825

  • Technical set up and configuration
  • Transfer Training Meeting with the Pharmacy and Community
  • Oversight of Order Reconciliation Process
  • Execution and Coordination of Transfer

We are launching a pilot program for Existing QuickMAR Pharmacy Partners to become Certified Implementation Partners.

  • You must have at least 5 facilities live with QuickMAR.
  • You must go through a training program with the Professional Services team and commit pharmacy resources to that program.
  • There must be at least 2 pharmacy resources that go through the training program.

For more information on how to become a certified implementation partner please reach out to our sales team.

If you have questions regarding this announcement please reach out to  Please do not reach out to the support team as they can not assist with sales and pricing related questions.

Thank you for being a Valued PointClickCare customer!

Pharmacy Partner Reminders

PointClickCare QuickMAR
Pharmacy Partners

Reminders for all our Pharmacy Partners….

Requests for New Facilities and Transfers
If your pharmacy is bringing on a new facility or transferring a facility from another pharmacy to your pharmacy, all requests must be submitted to our sales team at least 30 days prior to the Go Live date. Requests must be submitted via webform link located at this link:  QuickMAR Web Forms

Please remember that the completion of the webform only starts the request process. The timing depends on how quickly both the pharmacy and community complete required documents and provide signatures on quotes and contracts.

If you have questions on the sales process, please email

Facility Name Changes and Ownership Changes
Please direct the facility to email for these requests. We cannot make name changes without hearing it directly from the facility.

Pharmacy Dispensing Software Conversions
Please ensure that if you are changing dispensing software at your pharmacy, the request is submitted to Sales via webform at LEAST 30 days prior to the change. The list of QuickMAR dispensing systems is located here: QuickMAR Interfaces. Please make sure your new system is on this list.

Thank you for being a valued PointClickCare customer!