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Wendy McLaughlin

QuickMAR Reminders and Announcements

QuickMAR Pharmacy Partners

Reminders and Announcements

Sales
All new facilities and facilities that are transferring to your pharmacy will require a Terms and Conditions Form to be signed by the facility representative/authorized contract signer. This is a necessary step for us to process requests for new facilities to be added to your pharmacy and existing facilities transferring to your pharmacy.
Please help support this process by explaining to your customers that nothing can be initiated or started until this contract is signed and sent back to our sales team. The team cannot process any quotes or start new projects until this contract is signed. Delays in signing this form will delay the project start.
If your pharmacy would like a copy of the Terms and Conditions form to sent to your customers on our behalf, please send a request to quickmarsales@pointclickcare.com.
Transfers
Reminder that all transfers that are executed follow these billing rules:
  • The month that the transfer is executed (any day of the month), the current pharmacy is responsible for the invoice and charges for that month. The following month, the new pharmacy will be invoiced and is responsible for all charges.
Any QuickMAR facility that is currently using QuickMAR is considered a transfer when moving to a new pharmacy.
Cancellations
Reminder that QuickMAR requires at LEAST 30 days’ notice for all cancellation requests. QuickMAR MUST get confirmation from the facility that they are canceling QuickMAR. If you obtain this confirmation via email, please add it to the webform for quicker processing.

QuickMAR Pharmacy Partners

Three members of a pharmacy team smiling at the camera.

QuickMAR Pharmacy Partners

Please read the following for important reminders and updates regarding QuickMAR.

Sales Requests

New QuickMAR business is handled by the Pharmacy Sales Team. You will need to work directly with your Sales Account Executive on the following endeavors:

  • Adding a New Facility
  • Transfers
  • Conversions
  • New Pharmacy Branch Locations

The pharmacy sales team will be gathering information about your project and completing quotes and contracts for signatures from both the pharmacy and facility. Please use this link for all sales requests: quickmar.com/webforms-3.

If you have questions or would like to contact your sales representative, please email quickmarsales@pointclickcare.com.

Note: Timeframe from submission until initiation from Implementation Team is 10-14 business days. Please plan accordingly.

Cancelation Process

If you have a facility that is leaving your pharmacy, please use the link to the webform to complete a cancelation request. All cancelations require 30 days’ notice.
quickmar.com/webforms-3

The QuickMAR team confirms each cancellation request with the facility before archiving. Failure to respond will be considered confirmation. All facilities will continue to be billable until the cancellation request is received and processed.

Other Important Contacts

quickmarimplementation@pointclickcare.com

  • Contact for all new business that has already been submitted to sales and have quotes and agreements signed
  • Facility demographic changes- Name, Address, Phone, Contact, Codes from dispensing software

accountsreceivable@pointclickcare.com

  • All invoice and billing questions.

quickmarsales@pointclickcare.com

  • Any question for sales or to get in contact with your sales representative.

quickmarsupport@pointclickcare.com

  • Technical support questions for all existing customers
  • Reminder: Support cannot advise on new business, web form submission or sales quotes, or transfers and conversion status.

Mandatory Release
We have released a new version of QuickMAR RX. The version is 5.3.2.377. This version will be released to all pharmacies in the coming week. Please take the time to upgrade as this version contains the latest fixes. The link to the release notes is: QuickMAR RX Release Notes 5.3.2.377

Please reach out to the Support Team if you need support with upgrading your pharmacy.