Request Corporate ID/Manage Corporate ID
All Requests for New Corporations or changes to corporations should be emailed to quickmarimplementation@
Request to Change Facility Demographics
All demographic changes or New Facility/Pharmacy Codes requests email : quickmarimplementation@
If you have training needs please email quickmarsales@pointclickcare.com to discuss your options.
Transfer/Transition Existing Facility
All transfer requests must be submitted two weeks prior to the requested transfer date.
When an existing QuickMAR facility changes from one QuickMAR pharmacy partner to a different QuickMAR pharmacy partner, QuickMAR charges the receiving pharmacy a standard $975 transfer fee per facility.
Process/Timetable
| Timetable | Task | Purpose | QuickMAR | Pharmacy | Facility | |
| At least 2 weeks prior to GO-LIVE/Transfer Data | Complete and Submit | All transfers require a transfer form. |  |
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| within 2 business days of receiving Transfer Request | QuickMAR confirms transfer | QuickMAR sets up Transfer by creating a staging facility within new Pharmacy *only QuickMAR can create this*
Email will be sent to both Pharmacy and Facility to request the following:
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| At least one day prior to Transfer Touchbase | Pharmacy sends resident data | Push Resident Data from Pharmacy Software into QuickMAR
This should be completed at least one day prior to Transfer Touchbase |
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| Within 1 week of receipt of Transfer Form | Transfer Touchbase Meeting | All parties involved meet to go over the pharmacy transfer reconcilliation process.
Confirm transfer date and time- scheduled during QuickMAR business hours (7am MST to 6pm MST) |
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| 1 week – 2 business days prior to Transfer Date | Facility completes MAR to MAR review | Facility reconciles the orders between their old and new Pharmacies.
All historic data, features, functions, reports, demographics and logins remain in place. |
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| 1-2 business days prior to Transfer Date | QuickMAR finalizes Transfer | Confirm that all Orders have been reconciled or will be reconciled. | |
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| Transfer Date/Time | Transfer | Pharmacy interface is switched from old pharmacy to new pharmacy
Transfer is scheduled during QuickMAR business hours. Implementation Specialist confirm it is complete via email to new pharmacy and facility |
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Conversion Pharmacy Dispensing Software
When an existing pharmacy partner converts to new dispensing software, QuickMAR charges the pharmacy a standard $1,000 conversion fee.
Each facility involved in the conversion must also complete a transfer order reconciliation as part of this process. See chart below for additional fees.
| Number of Facilities | Price |
|---|---|
| 1-5 | $500 |
| 6-10 | $1000 |
| 11-15 | $1500 |
| 16-20 | $2000 |
| 21-25 | $2500 |
Conversion Process/Timetable
| 30-60 days prior to Conversion | Pharmacy to complete and submit QuickMAR Conversion Request form. (below)
Note: Failure to notify QuickMAR at least 30 days in advance will not guarantee the conversion will be complete by the pharmacy’s deadline. |
| Within 2 business days of receiving Conversion Request | QuickMAR Implementation Team will email pharmacy to schedule meeting to discuss conversion process. |
| Within 1 week of receiving Conversion Request | QuickMAR Conversion Meeting (30 minutes)
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| To be determined based on Pharmacy timeline | Data conversion from old dispensing software to new dispensing software
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| Allow 1-2 weeks for completion | Order reconciliation for Facility(ies) Data
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Facility training request
*By continuing you agree to opt into QuickMAR email communications.
FAQs
Q: Can I still add a new facility in QuickMAR RX?
A: No. After completing and submitting the appropriate web form, the Implementation Team will fulfill your request and respond within 5 business days.
Q: Are there new fees associated with adding a new facility?
A: We strongly encourage all new facilities to utilize one of our Implementation Packages to ensure a successful start with the expertise of our team. If a facility or pharmacy chooses to self-implement, there are no fees at this time for adding a new facility.
Q: Can the pharmacy work alongside the QuickMAR Team on the implementation of a new facility?
A: Absolutely! The pharmacy are our experts on pharmacy workflow and compliance of med management, and our team holds the expertise of the eMAR software functionality.
Q: What do I do if a facility is leaving our pharmacy?
A: If a facility is leaving your pharmacy, complete and submit the Change Facility Status form. The Implementation Team will guide you on your next steps.
Q: How do I ensure that I am not billed for a facility that has left our pharmacy?
A: QuickMAR invoices based on usage for the month. If that facility had usage for the month, the pharmacy will be billed. We do not prorate monthly billing.
Q: How do I make sure that my request is handled on the date that I need it handled?
A: QuickMAR recommends requesting:
- a new facility at least 30 days prior to go-live
- a transfer/transition of an existing facility at least 2 weeks prior
- a conversion of dispensing software at least 30 days ahead of time.
Facility transfer
All transfer requests must be submitted two weeks prior to the requested transfer date.
When an existing QuickMAR facility changes from one QuickMAR pharmacy partner to a different QuickMAR pharmacy partner, QuickMAR charges the receiving pharmacy a standard $975 transfer fee per facility.
Process/Timetable
| Timetable | Task | Purpose | QuickMAR | Pharmacy | Facility | |
| At least 2 weeks prior to GO-LIVE/Transfer Data | Complete and Submit | All transfers require a transfer form. | |
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| within 2 business days of receiving Transfer Request | QuickMAR confirms transfer | QuickMAR sets up Transfer by creating a staging facility within new Pharmacy *only QuickMAR can create this*
Email will be sent to both Pharmacy and Facility to request the following:
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| At least one day prior to Transfer Touchbase | Pharmacy sends resident data | Push Resident Data from Pharmacy Software into QuickMAR
This should be completed at least one day prior to Transfer Touchbase |
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| Within 1 week of receipt of Transfer Form | Transfer Touchbase Meeting | All parties involved meet to go over the pharmacy transfer reconcilliation process.
Confirm transfer date and time- scheduled during QuickMAR business hours (7am MST to 6pm MST) |
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| 1 week – 2 business days prior to Transfer Date | Facility completes MAR to MAR review | Facility reconciles the orders between their old and new Pharmacies.
All historic data, features, functions, reports, demographics and logins remain in place. |
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| 1-2 business days prior to Transfer Date | QuickMAR finalizes Transfer | Confirm that all Orders have been reconciled or will be reconciled. | |
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| Transfer Date/Time | Transfer | Pharmacy interface is switched from old pharmacy to new pharmacy
Transfer is scheduled during QuickMAR business hours. Implementation Specialist confirm it is complete via email to new pharmacy and facility |
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