Hardware and Software Requirements for QuickMAR

Minimum Specs

Computer requirements (These requirements do not take into account the needs of any other software that exists or may be added later to the computer)

  • Operating System:  Windows 8 or newer with the most recent critical updates installed. -Windows 10S is not yet supported at this time.  Windows 11 is NOT yet supported. Non-Windows operating systems are not supported.
  • RAM:  2 GB
  • CPU:  With 1 core, 2 GHz
  • Disk Space: 1 GB
  • Monitor Resolution:  1280 x 1024 or higher with 16 bit color.
  • Internet Bandwidth:  1Mbps (down) for every 10 patient beds being served  (This is in addition to any other bandwidth requirements you may have)
  • Anti-Virus Protection:  Anti-Virus protection must be installed and running.
  • Firewall: Any Firewall must be configured to allow access to the QuickMAR data servers.
  • .Net Version:  4.61 or newer
  • SQL Compact Edition version:  3.5 Service Pack 2

Misc

  • Each facility must have at least one computer connected to a printer.
  • A bar code scanner is recommended but not required.

Computer requirements (These requirements do not take into account the needs of any other software that exists or may be added later to the computer)

  • Operating System:  Windows 8 or newer with the most recent critical updates installed.  -Windows 10S is not yet supported at this time. Windows 11 is NOT yet supported. Non-Windows operating systems are not supported.
  • RAM:  2 GB
  • CPU:  With 1 core, 2 GHz
  • Disk Space: 1 GB
  • Monitor Resolution:  1280 x 1024 or higher with 16 bit color.
  • Internet Bandwidth:  1Mbps (down) for every 10 patient beds being served  (This is in addition to any other bandwidth requirements you may have)
  • Anti-Virus Protection:  Anti-Virus protection must be installed and running.
  • Firewall: Any Firewall must be configured to allow access to the QuickMAR data servers.
  • .Net Version:  4.61 or newer
  • SQL Compact Edition version:  3.5 Service Pack 2

Misc

  • A bar code scanner is optional.
  • QuickMAR Interfaces require access to the appropriate data from the pharmacy software, either by direct database access or file-based access. Your anti-virus software & firewall must be configured to allow access to the QuickMAR data servers.
  • It is highly recommended that the pharmacy have the ability to print bar codes on their package labels

Allowing a program through the firewall, sometimes called unblocking, is when you create an exception to enable a particular program to send information back and forth through the firewall. This is VERY important for QuickMAR. You can also allow a program through the firewall by opening one or more ports. For more information, see Microsoft’s article: “Allow a program to communicate through Windows Firewall.”

Note: Not all firewalls look the same. Many different companies use different firewalls. It’s important to know what your company uses. If you have IT support, you will want them to set this up for you. If you are experiencing NO issues with QuickMAR that you can see, its best to leave everything as is.

Here is what is needed in allowing QuickMAR access through your company’s firewalls (Server & Workstation).

See information below: this is the only configuration supported by Quickmar Software Support. Configuring by specific IP addresses is not supported.

Firewall Requirements list

URLs:  Bi-Directional using port 443


Production

https://dataportal-us1.quickmar.com

https://dataportal-us2.quickmar.com

https://dataportal-us3.quickmar.com

https://app-us1.quickmar.com

https://app-us2.quickmar.com

https://app-us3.quickmar.com

https://downloads.quickmar.com

http://downloads.quickmar.com  -include port 80 for this URL only.

https://sync-prod.quickmar.com

https://reports-prod.quickmar.com

https://interface-us.quickmar.com

Beta

https://dataportal-beta1.quickmar.com

https://reports-beta1.quickmar.com

https://sync-beta.quickmar.com

Both

*.medscape.com on ports 80 and 443  -This is needed to use the Info button in the med pass.

Support

We utilize Zoom to provide effective and secure remote assistance to all customers, so please whitelist *.zoom.us.  You can find more detailed information about Zoom IPv4 addresses here: Zoom Firewall Settings

User browsing

In companies where outgoing internet access is also managed via firewall, users must be able to browse the following websites:

admin.quickmar.com

quickmar.com

support.quickmar.com

vimeo.com -Training videos

Special NOTE: Windows XP and Windows 7 are not supported by Microsoft and are not supported for use with QuickMAR.

Recommended Specs

Computer requirements (These requirements do not take into account the needs of any other software that exists or may be added later to the computer)

  • Operating System:  Windows 10 with the most recent critical updates installed.  -Windows 10S is not yet supported at this time.  Windows 11 is NOT yet supported. Non-Windows operating systems are not supported.
  • RAM:  8 GB or more (Most improvement for your dollar is achieved here)
  • CPU:  with 4 cores, 3.5 GHz
  • Disk Space: 1 GB
  • Monitor Resolution:  1920 x 1080 or higher with 32 bit color.
  • Internet Bandwidth:  1Mbps (down) for every 10 patient beds being served  (This is in addition to any other bandwidth requirements you may have)
  • Anti-Virus Protection:  Anti-Virus protection must be installed and running.
  • Firewall: Any Firewall must be configured to allow access to the QuickMAR data servers.
  • .Net Version:  4.72 or newer
  • SQL Compact Edition version:  3.5 Service Pack 2

Hardware and Software Requirements for QuickMAR

Minimum Specs

Via Citrix/VMWare/Hyper-V – This is more of a general guide, as each platform has different variations on these settings, but these settings can have a significantly negative affect on the look and performance of QuickMAR if not done correctly.

  • Operating System:  Windows 8 or newer with the most recent critical updates installed.  Windows Server 2008 R2 or newer with the most recent critical updates installed.  -Windows 10S is not yet supported at this time. Windows 11 is NOT yet supported. Non-Windows operating systems are not supported.
  • RAM:  1 GB,  or “Give All” from host.
  • CPU:  1 Core, 2 GHz or  higher, or “Give All” from host.
  • Disk Space: 1 GB
  • App Window  Resolution:  1280 x 1024 or higher with suggested window size at 98%
  • Client System Monitor Resolution:  Must be at least equal to or higher than the App Window Resolution
  • Color:  16 bit color
  • Internet Bandwidth:  1Mbps (down) for every 10 patient beds being served  (This is in addition to any other bandwidth requirements you may have)
  • Anti-Virus Protection:  Anti-Virus protection must be installed and running.
  • Firewall: Any Firewall must be configured to allow access to the QuickMAR data servers.
  • .Net Version:  4.61 or newer
  • SQL Compact Edition version:  3.5 Service Pack 2
  • Remote Connectivity:  Low latency is critical, so please keep this mind when configuring compression & encryption options.
  • *warning* MedAssure should not be enabled in this configuration.  Most virtual application platforms have the ability to queue data during network outages anyway, so check with your IT admin for details about that functionality.

Via Citrix/VMWare/Hyper-V  –This is more of a general guide, as each platform has different variations on these settings, but these settings can have a significantly negative affect on the look and performance of QuickMAR if not done correctly.

  • Operating System:  Windows 10 with the most recent critical updates installed.  Windows Server 2016 or newer with the most recent critical updates installed.  -Windows 10S is not yet supported at this time. Windows 11 is NOT yet supported. Non-Windows operating systems are not supported.
  • RAM:  4 GB, “Give All” from host.
  • CPU:  4 Cores, 3.5 GHz or  higher.   “Give All” from host.
  • Disk Space: 1 GB
  • App Window  Resolution:  1900 x 1080 or higher with suggested window size at 98%
  • Client System Monitor Resolution:  Must be at least equal to or higher than the App Window Resolution  —This is critical to the effective display of the Application.
  • Color:  32 bit color
  • Internet Bandwidth:  1Mbps (down) for every 10 patient beds being served  (This is in addition to any other bandwidth requirements you may have)
  • Anti-Virus Protection:  Anti-Virus protection must be installed and running.
  • Firewall: Any Firewall must be configured to allow access to the QuickMAR data servers.
  • .Net Version:  4.72 or newer
  • SQL Compact Edition version:  3.5 Service Pack 2
  • Remote Connectivity:  Low latency is critical, so please keep this mind when configuring compression & encryption options.
  • *warning* MedAssure should not be enabled in this configuration.  Most virtual application platforms (Citrix, VMWare) have the ability to queue data during network outages via their network client configurations anyway, so check with your IT admin or IT service provider for details about that functionality.

Special NOTE: Windows XP and Windows 7 are not supported by Microsoft and are not supported for use with QuickMAR.

For questions about firewall requirements, please review the following document located on our Customer Portal:
https://support.quickmar.com/hc/en-us/articles/235046748-FIREWALL-REQUIRED-EXCEPTIONS-FOR-CARESUITE